Tuesday

8:30 am

Finish reading support log from last night. Sounded busy. Terrible time with Save/Replication conflicts.

9:00 am

Support manager arrives. Wants to discuss my attitude. Click on PhoneNotes SmartIcon. "Love to, but kinda busy. Put something in the calendar database!" I yell as I grab for the support lines, which have (mysteriously) lit up. Walks away grumbling.

9:35 am

Team leader from R&D needs ID for new employee. Tell them they need form J-19R=9C9\\DARR\K1. Say they never heard of such a form. Tell them it's in the SPECIAL FORMS database. Say they never heard of such a database. Transfer them to janitorial closet in basement.

10:00 am

Perky sounding intern from R&D calls and says she needs new ID. Tell her I need employee number, department name, manager name, and marital status. Run @DbLookup against state parole board database, Centres for Disease Control database, and my Oprah Winfrey database. No hits. Tell her ID will be ready tonight. Drawing from the lessons learned in last week's "Reengineering for Customer Partnership," I offer to personally deliver ID to her apartment.

10:07 am

Janitor stops by to say he keeps getting strange calls in basement. Offer to train him on Notes. Begin now. Let him watch console while I grab a smoke.

1:00 pm

Return from smoking break. Janitor says phones kept ringing, so he transferred them to cafeteria lady. I like this guy.

1:05 pm

Big commotion! Support manager falls in hole left where I pulled floor tiles outside his office door. Stress to him importance of not running in computer room, even if I do yell "Omigod -- Fire!"

1:15 pm

Development Standards Committee calls and complains about umlauts in form names. Apologising for the inconvenience, I tell them I will fix it. Hang up and run global search/replace using gaks.

1:20 pm

Mary Hairnet from cafeteria calls. Says she keeps getting calls for "Notice Loads" or "NoLoad Goats," she's not sure, couldn't here over industrial-grade blender. Tell her it was probably "Lettuce Nodes." Maybe the food distributor with a new product? She thinks about it and hangs up.

2:00 pm

Legal secretary calls and says she lost password. Ask her to check in her purse, floor of car, and on bathroom counter. Tell her it probably fell out of back of machine. Suggest she put duct tape over all the airvents she can find on the PC. Grudgingly offer to create new ID for her while she does that.

2:49 pm

Janitor comes back. Wants more lessons. I take off rest of day.